Process-driven analysis helps identify the root causes of inefficiency.
About Us
As a full-service boutique consultancy, Cloud Development is the leading industry resource for improving Business Process Outsourcing (BPO) performance.
We lead a team of expert consultants who help resolve operational inefficiencies quickly with an outside perspective.
Our Approach
At Cloud Development, we provide unbiased, insightful, and actionable recommendations by:
Evaluate your Strategic Roadmap and Ensure your Company's Success
Evaluating Your Operations From a Customer Perspective
Evaluating Systematic Process Improvements
Comparing Your Performance Against External Industry Benchmarks and Best Practices
Improving Customer Experiences and Enhancing Customer Loyalty
Our team holds a Black Belt in Six Sigma certification and has over 10 years of hands-on process improvement experience. We bring strong analytical and business judgment, including demonstrated problem-solving skills.
Cloud Development consultants have 5 to 10 years of BPO experience, with an emphasis on customer experience and process improvement.
Cloud Development prides itself on exceeding our clients’ goals and objectives and delivering results on time and within budget.
Our consultants will be on-site for about 7 to 10 days to gather all the information they need to finish their recommendations, which they will then give to the executive team.
Latest Insights
The Growing Role of Business Process Outsourcing in Online Proctoring and Education
Maintaining academic integrity while offering flexible assessment options has become a growing challenge in modern remote learning. Business process outsourcing in online proctoring and education
Navigating the Future: The Impact of Artificial Intelligence on Outsourcing in Clinical Trials
The clinical trial industry is experiencing a consequential shift. Faced with escalating costs and increasingly complex protocols, pharmaceutical companies and research organizations are seeking more